Testimonials & Reviews

4.96/5
Herrick Lai, DDS -  - Dentist

PreZenDental

Herrick Lai, DDS

Dentist located in Gramercy, New York, NY

4.96/5 Star Rating
138 total reviews

Dr. Herrick Lai always appreciates feedback from his valued patients. To date, we’re thrilled to have collected 138 reviews with an average rating of 4.96 out of 5 stars. Please read what others are saying about Dr. Herrick Lai below, and as always, we would love to collect your feedback.

Philip K.
5/5 Star Rating
Submitted 02/05/21
Always a great experience with Dr. Lai. Takes great care of your teeth and is always up front about cost. Would highly recommend!
Walter B.
5/5 Star Rating
Submitted 02/02/21
Good professional and personalized attention
David F.
5/5 Star Rating
Submitted 01/22/21
I would like to thank Dr Lai for the pleasant and very professional experience I received in my first appointment. Dr Lai came highly recommended, very happy I followed up with the recommendations, David F
Alexa E.
5/5 Star Rating
Submitted 10/23/20
Dr. Lai is the best. He's super thoughtful in recommending the best course of action and is never trying to "upsell" you on anything. I needed to have an implant put in and he has been so patient and answered my many questions and helped me figure out the best and most cost effective treatment for me.
Nicholas P.
5/5 Star Rating
Submitted 09/11/20
Dr Lai is a fantastic Dentist. I highly recommend his services.
Eusi F.
5/5 Star Rating
Submitted 09/10/20
Truly an expert there’s no one better
Stephanie C.
5/5 Star Rating
Submitted 08/26/20
I recently began going to Dr. Lai and couldn't be more pleased. He did an excellent job replacing a crown and a filling. His office is clean and peaceful. He's also a kind and funny person, which makes a visit to the dentist surprisingly enjoyable.
Walter B.
5/5 Star Rating
Submitted 07/17/20
very professional
Mike B.
5/5 Star Rating
Submitted 07/03/20
I had a fairly serious dental emergency. I called five dentists for an emergency appointment. Dr.Lai was The ONLY one who called me back and he did so within 30 minutes of my call to him. He saw me today, 7/3, a Friday, and a holiday. He saved me. Very gentle, kind, and qualified dentist. I highly recommend him. Mike Berkley, L.Ac.,FABORM
Susan R.
5/5 Star Rating
Submitted 02/13/20
Always great to sit in Dr Lai’s dental chair
George K.
5/5 Star Rating
Submitted 11/20/19
Great experience very nice and helped me out!
Stephanie R.
5/5 Star Rating
Submitted 09/30/19
Comfortable and positive experience! Dr lai is a perfectionist.
Michelle S.
5/5 Star Rating
Submitted 07/12/19
Always a wonderful experience!
Elizabeth O.
4/5 Star Rating
Submitted 06/19/19
I have had Dr. Lai as a dentist for several years. He is excellent. He comes a exam and cleaning each time I visit. He clearly explains any problems. The appointments always start on time. Highly recommended.
Tatiana H.
5/5 Star Rating
Submitted 06/10/19
Switched over to Dr. Lai as my dentist about a year ago. What a difference in care! So much better! He is straight forward, has a good sense of humor & is very professional. If you need work done on your teeth, he will let you know and will not try to upsell on treatments, etc (as I had in previous experience.) Thank you Dr. Lai for helping me take care of my teeth!
Emily W.
5/5 Star Rating
Submitted 04/24/19
Dr. Lai is always personable, talks through the process so I know what's going on, and makes sure I'm comfortable during both regular checkups and fillings. This was my third time getting a filling, and it was quick, efficient, and painless. I will definitely be returning for my biannual checkups and anything else that pops up.
Leslie W.
5/5 Star Rating
Submitted 04/17/19
It’s always a pleasure visiting Dr. Lai. He makes me feel very comfortable and he’s very gentle. He is a true professional!
Daniel H.
5/5 Star Rating
Submitted 04/12/19
Very pleasant experience, highly recommended!
Caitlin P.
5/5 Star Rating
Submitted 04/12/19
I always love my visits with Doctor Lai
Ilana L.
5/5 Star Rating
Submitted 04/11/19
Thorough and professional.

Please contact our office if you have questions regarding insurance or payment options.

Aetna
Cigna
Delta Dental
Guardian
MetLife Dental
Principal Financial Group
UnitedHealthcare